Smar International
Smar International products are designed in Brazil and at two locations in the USA. Manufacturing of electronics is done in Brazil and USA. Products are marketed worldwide by a network of Smar subsidiaries and representatives. Smar subsidiaries provide technical and commercial support to representatives, and keep stock of transmitters and spares for urgent requirements and service.
Smar's quality system is ISO 9001 approved by BVQI (Bureau Veritas Quality International) since 1992. BVQI and FM (Factory Mutual) perform routine inspection in our facilities. Quality circles and employee's personal interest in the products cultured within Smar result in quality in all levels: design, manufacturing, sales and after sales services.
Smar has subsidiaries in all regions and representatives in 60 countries. Smar is a good listener, paying attention to the needs of the customers. Our customers have given us suggestions for products and features which have been implemented and made our products the most innovative in the market.
In order to better attend to the market, Smar policy is keep in very close contact to customers and representatives. Frequently the Board of Directors and R&D engineers make customers visits and attend exhibitions. Smar has exchange programs for engineers with the representatives to train them on Smar's products and expose Smar engineers directly to the customers. Being close to and satisfying the customer is one of our highest priorities.
Close to the customer also means prompt reply to technical questions and same day shipment of products and spares. The technical cooperation with our customers has also resulted in our LD302 being awarded the product recognition award in 1994 by Control Engineering Magazine, same occurring to our valve positioner FY302 in 1997.
Since the introduction of microprocessors in field instrumentation, back in the 80's, the technological leadership in the area has escaped the traditional companies. Smar has in the last 20 years demonstrated its vocation to develop products and solutions that turned out to be the market tendency:
- First to release a compact, high performance smart transmitter
- First to incorporate control and mathematical functions in field devices
- First to launch a chip for the physical layer of the international FIELDBUS
Visit www.smar.com for more information.